Business Support

Emergency On Call Service

For businesses that do not take one of our support plans we provide an emergency on call service on a subject to availability basis.

We will prioritise your service call after our service contract customer obligations have been met. But in most cases we will try to do same day call out.

This typically results in service to your business within 8 hours, but can be quicker if our schedule allows.

Once we are at your business we will not leave until the job is complete and the problem is resolved.

Effective IT Support for Business

Good IT support is about taking the stress out of a business. Our proactive approach will find issues before they become a break fix issue, giving you time to plan and manage a situation.

Fixing the Blame Culture

We understand that you will have many suppliers for different services such as Hosting, Broadband, Hardware and many more. A vitally important feature of our service is to ensure all these 3rd party sections are managed. The blame culture in IT is high and has had bad press over the years. By negating this we are able to speak to your other suppliers and ensure the problems are resolved as quickly as possible.

Your business has invested in IT infrastructure and we believe it's our job to keep it secure and functioning reliably via one of our managed service plans. These define the monthly costs in advance to allow you to budget accordingly.

Computer Storm Ltd	34 Duncan Court Kilmarnock, KA3 7TF 0844 736 5701
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